01
Information Technology Associate
Centre for Domestic Training and Development (CDTD)
June 2022 – Present
Owns the technology lifecycle of the organisation — from system methodology and data security through to procurement and database performance.
Selected responsibilities
- Identified and acted on opportunities to improve and update software and systems.
- Supervised lifecycle processes pertaining to the IT framework.
- Developed and implemented system lifecycle methodologies to produce high-quality systems.
- Managed backup, user account, and helpdesk systems.
- Procured IT resources for strategic and operational computing requirements.
- Developed data security and disaster recovery procedures.
- Evaluated the organization's technology to recommend hardware and software upgrades.
- Reviewed websites and pages regularly for accuracy and functionality.
- Presented and implemented website and integrated solutions to complement business operations.
- Analyzed and developed technical and functional specifications for databases.
- Adjusted database parameters and architecture to improve performance.
- Created and monitored performance metrics to keep databases at optimal capacity.